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Give Dimensional Insight a try, you will love it.
May 13, 2016

Give Dimensional Insight a try, you will love it.

Odalys Corominas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • Version 6.4

Overall Satisfaction with Dimensional Insight

Dimensional Insight products are used across the organization. We have models built for every application including Billing, Clinical, Surgical, Patient satisfaction data and anything we are required to support and report from. Analysts make reports available in the Diver portal but also users build their own reports by accessing models available through Divebooks.
  • The product is excellent!
  • Experienced DI Consultants with a broad knowledge in both, product and client data.
  • Customer service and technical support is always available; very professional and investigate reported issues until resolved.
  • Technical documentation: make it easier to find examples or functions definitions.
  • Allow more flexibility in report design, maybe allow to combine columns.
  • I know with Diver 7.0 some of the missing functionality is resolved so I won't be suggesting any other improvement until we upgrade.
In my experience, Dimensional Insight products are excellent. They are well suited to integrate data from multiple sources and allow for dissecting information based on dimensions defined. Once you understand the logic and the powerful functions available it is easy to use, specially if you get used to using integrated visual tools. The tunnels allow for selection of a subset of data from Diver portal and the dials are great to build markers and send files in different formats to users via email.

Dimensional Insight Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
8.0
Pixel Perfect reports
8
Customizable dashboards
8
Report Formatting Templates
8
8.8
Drill-down analysis
10
Formatting capabilities
8
Integration with R or other statistical packages
8
Report sharing and collaboration
9
9.7
Publish to Web
10
Publish to PDF
10
Report Delivery Scheduling
9
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
9
Predictive Analytics
9
10.0
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
8.0
Responsive Design for Web Access
8
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
Application Program Interfaces (APIs) / Embedding ()
Not Rated

Using Dimensional Insight

Financial, Clinical, support Volunteers work, management.
5 - 

To support DI there is a need for someone that knows security and how to setup the programs and diveline but this is done with DI support help.

Internally developers need to have experience with programming; learning the specific DI logic and functions can be acquired working with a tool or attending a class. Analytical skills and knowledge of the data are important.

  • Building custom dashboards for management.
  • Surgical models; there is a wide range of analysis and solutions available now on costs, schedules and overall performance analysis.
  • Financial and Productivity analysis.
  • Daily Monitor of metrics of high importance for the organization.
  • Audit usage tracking.
  • Producing automatic schedules to notify physicians of future cases or elements need their attention.

Evaluating Dimensional Insight and Competitors

Dimensional Insight Implementation

I don't have direct experience with the first time DI was implemented but on subsequent upgrades there have been positive experiences with support and seamless transitions to avoid users discomfort.
  • Vendor implemented
Not sure - When I started in this Company DI had already been implemented.

Dimensional Insight Support

Overall support is very good. In cases where is a delay I have been notified of the status of it and what DI expert team is investigating. I might not get a fix right away depending on pending releases and when my company decides to plan for the upgrade but response time is good.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
Yes - Yes.
When upgrading to 6.4 version there was an issue with a drag box when running markers in the portal. The DI support team got engaged right away and they did a thorough investigation on the issue until it got resolved. They paid attention to every detail and the communication and response time were excellent.

Using Dimensional Insight

Navigation thru the Diver portal is simple; some users have trouble but it also depends on how the analysts build models and present the reports with quickviews selections and report layouts.

I am aware of DI capability to access reports thru mobile devices but I have not experience it first hand.

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • In general using Visual integrator is intuitive, building models in particular is very easy.
  • Some functions like Squash, Unrotate, Break are very good and reduce considerable programming time. I use them quite often.
  • The ability to split output files is great and easy.
  • Use of dials to produce files in different formats like pdf or text is very good.
  • Depending on the data, sometimes is confusing formatting dates.
  • Timeseries are not easy to understand.
  • Persistent calcs is very powerful but not intuitive.
Yes, but I don't use it