DISCO is a must-have platform for any litigation team
Updated November 15, 2019
DISCO is a must-have platform for any litigation team
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with DISCO
Our firm uses DISCO in support of its litigation practice. We use it for document production ingestion, document review, production of documents, etc. We find DISCO to be a very user-friendly platform from discovery through trial. Our attorneys and paralegals primarily use it. Since all of our personnel have access to DISCO, it allows us to work together in a very productive, organized manner cohesively.
Pros
- It is easily used for producing documents. I appreciate how easy it is to create load files to provide to opposing counsel.
- DISCO's support team is the best in the business, bar none. I always feel free to call them about any concerns or problems I am having. I know that they will go the distance to ensure that my questions are answered and my concerns are assuaged. Even after hours, I have been able to get answers to my questions. Most importantly, their support staff is incredibly helpful and caring people, which is immediately apparent during the phone calls.
- DISCO also makes it very easy to set up a specific document review stage, tailored just as I need it. I appreciate the ability to tag documents per my requirements, to write privilege notes, to redact passages quickly, etc. The fact that this tailored document review staging is all so easy to set up speaks to how great a program DISCO is.
- I love how, in the main "Search and Review' window, to my left, I can have the filters. This is so handy and time-saving! I can't count the times that I have chosen documents based upon specific recipients/senders, or narrowed down my search by choosing "inclusive emails only."
Cons
- Perhaps this is my ignorance, but when I'm in the main "Search and Review" window and want to choose specific documents from here to, say, batch print, I have to click the grey square to the left of the document one by one, instead of clicking a grey square on top of the window that would automatically choose all the documents showing in that window, and then deselect the ones I don't want.
- I know this is a safety feature, but sometimes it would be nice to be able to change certain features of documents myself instead of asking DISCO support team to do so, i.e., changing the custodian of specific documents.
- Instead of choosing the "copy format from a previous production" that automatically changes a Bates prefix for you that you may not want, maybe a feature where you have preset choices of metadata and confidentiality to apply to productions without affecting a chosen Bates prefix.
DISCO Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
With the help of our project manager, we were able to cull a review of a few hundred thousand documents into approximately 45K, which was a huge help in both man hours put into the review and cost to our client.
Using DISCO
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- I appreciate the ease of use of document review.
- DISCO has made document production a breeze!
- Searching within DISCO has also become a very easy task.
Comments
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