Item: DISCO Ediscovery
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

By a specific team on a specific legal matter to conduct a responsiveness/privilege review.

Pros and Cons

User-friendly
Good resources and tips available online
quick learning curve

Simply does not have many features/search options that other e-discovery databases do.
Being forced to click through each family attachment one-by-one when reviewing and marking documents through review stages, rather than being able to mass-mark a document and its family and then immediately move to the next parent document (and not click through the voluminous attachments to each parent email) is, in my experience, incredibly detrimental to productivity and efficiency. I simply can't believe DISCO Ediscovery is unable to develop a workaround for this.
In my opinion, the results page when reviewing the entire document universe or a large subset of documents is very unhelpful, because the column headings don't provide any meaningful information that would allow you to discern the nature of the document without actually clicking on it.

Business Outcomes

Saved money by using DISCO Ediscovery as opposed to Relativity or one of the better, more expensive ones, but DISCO Ediscovery lacks features that the other ones have, resulting in less efficiency
Easy to train paralegals and other non-attorney personnel on using it
Good online support resources

Performance and Usability

Easier to get paralegals and other stuff trained and up to speed on using it

Alternatives Considered

Relativity

See other previous answers. Relativity is miles better but obviously more expensive

Key Insights

Do you think DISCO Ediscovery delivers good value for the price?

Not sure

Are you happy with DISCO Ediscovery's feature set?

Did DISCO Ediscovery live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DISCO Ediscovery go as expected?

Yes

Would you buy DISCO Ediscovery again?

It is good for simple document reviews, but the review stages need some work in that they should allow the reviewers to mark an entire family for responsiveness based on the parent email without having to then click through each attachment to the parent email and mark it "reviewed." It is not good for digging through large sets of documents and actually trying to find certain documents, as the search results page is useless in providing pertinent information about the document, which forces you to have to open the document to get an idea of what it is.

Ehh...

Overall Satisfaction with DISCO Ediscovery