Underrated Business Communication Tool
July 21, 2021

Underrated Business Communication Tool

Su Kaygun Sayran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Discord

Ever since the pandemic started, the whole company switched to Discord for internal communication. Especially in companies that have small independent teams, discord rooms act like real office rooms.

That way, every team can act like they are in a real office. Voice calling, screen sharing, and team rooms are the main reason why Discord is so appealing.
  • Chat Rooms for Inter-team communications
  • Screensharing
  • High video quality
  • The app can use a lot of CPU and (interestingly) GPU. This has been a long lasting issue and has improved a little lately.
  • Fullscreen mode can be hard to navigate.
  • Discord has been such a bonus to our productivity. Instead of sending meeting links and starting lengthy email threads, we were able to quickly hop on a call with other people and get things done!
  • Some colleagues had to change their PCs as Discord was messing up their system due to the heavy system load.
Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers.
I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners being able to read every single message regardless of which server you're on).

Do you think Discord delivers good value for the price?

Yes

Are you happy with Discord's feature set?

Yes

Did Discord live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Discord go as expected?

I wasn't involved with the implementation phase

Would you buy Discord again?

Yes

Zoom, Hunter, Google Workspace (formerly G Suite)
I'd suggest Discord to any colleague or friends as it's both good for professional communication and casual communication.
During the pandemic, I'd stay in my company's server and my team's room. In the evening, we would meet with friends again on Discord instead of siting alone during the lengthy lockdowns everyone experienced.

Discord Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
9
Search
Not Rated
Visual planning tools
Not Rated
Chat
10
Notifications
8
Discussions
5
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
8
Audio files
8
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated