March 21, 2019
Score 9 out of 10
Overall Satisfaction with Divvy
Trek10 is using Divvy company-wide for expense management. It has really helped us minimize employee reimbursements and reduce turnaround time for the few that pop up since we chose Divvy. It also helps us track and align expenses to invoices for client SOWs. Last but not least, Divvy frees up leadership and management from day-to-day requests made by employees who previously did not hold company cards for expenses related to training, meals, and similar topics.
- Divvy's support response time is impressive. The quality of support is high as well.
- We have enjoyed their turnaround time for product requests and their willingness to hear and understand our user experience.
- We have made them aware, and expect to see an improvement soon -- the alert system should be modifiable according to interest: product releases, declined transactions, budget adjustments, etc.
- Divvy is free, so it was tough for us to turn down. We decided to withhold our larger transactions from Divvy to receive those rewards directly.
- Divvy has saved our Finance/Accounting team tons of time digging through expenses, reimbursements, invoices, etc.