Streamlines data processing and document storage functions
January 24, 2020

Streamlines data processing and document storage functions

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Docuware Cloud

We use Docuware Cloud for document storage eliminating bulky paper files and allowing us to maintain more up to date records for our clients. There are checks and balances to the way we use Docuware Cloud, and without this product, we would be using way too many man-hours to process applications.
  • Document Storage
  • Integration with Dynamics CRM
  • Back-end Administrative functions are a bit antiquated.
  • Time Saver
  • Streamlines data processing
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.

Do you think DocuWare delivers good value for the price?

Yes

Are you happy with DocuWare's feature set?

Yes

Did DocuWare live up to sales and marketing promises?

Yes

Did implementation of DocuWare go as expected?

Yes

Would you buy DocuWare again?

Yes

We can use Docuware Cloud as a checks and balances program for our application processing in our data department. This is a time saver and allows us to access information at our multiple locations, as well as we have clients in various states. We can assign documents to others throughout the processing of applications, and this has allowed us to keep better track of our documentation with clients.