DocuWare

DocuWare

About TrustRadius Scoring
Score 9.2 out of 100
DocuWare

Overview

Recent Reviews

Reviewer Pros & Cons

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Pricing

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Base

$300

Cloud
per month

Enterprise

1,500

Cloud
per month

Pro

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is DocuWare?

DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

DocuWare Videos

DocuWare for Document Management
Introducing DocuWare for Invoice Processing

DocuWare Integrations

DocuWare Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is DocuWare?

DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

What is DocuWare's best feature?

Reviewers rate Support Rating highest, with a score of 9.

Who uses DocuWare?

The most common users of DocuWare are from Mid-sized Companies (51-1,000 employees) and the Government Administration industry.

Reviews and Ratings

 (28)

Ratings

Reviews

(1-7 of 7)
Companies can't remove reviews or game the system. Here's why
Bill Szczytko | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Good OCR
  • Easy to use web interface
  • Powerful scanning tools
  • Great document processing
  • OCR is serviceable but has trouble capturing certain documents info 100% of the time
  • Web interface can have slow down issues from time to time
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
  • No outlook integration which I find odd.
  • No mobile accessibility
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Control of the flow of online processes
  • Automation of the company processes
  • Online forms and digitization of processing documents
  • Integration with corporate domains. Administration is complex.
  • Some features require a separate download.
Score 3 out of 10
Vetted Review
Verified User
Review Source
  • Workflow management is fairly intuitive.
  • Basic document management functions are handled well.
  • Easy to administrate.
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.