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What is DocuWare?

DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes.…

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Recent Reviews

TrustRadius Insights

DocuWare is a versatile software that offers a wide range of use cases to meet various document management needs. Many users have found it …
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Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

DocuWare Demo – Connect to Microsoft Teams

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Product Details

What is DocuWare?

DocuWare Videos

DocuWare for Document Management
Introducing DocuWare for Invoice Processing

DocuWare Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

DocuWare is a versatile software that offers a wide range of use cases to meet various document management needs. Many users have found it invaluable for streamlining their workflows and improving efficiency. One key use case is the ability to disseminate multiple resident documents to an external property management system. This feature has greatly simplified the process of managing resident information and improved communication between different systems.

Another common use case is the storage and retrieval of important documents, such as resident documents and check copies from Accounts Payable. By using DocuWare as a digital storage system, users can quickly access and retrieve old paperwork, saving them valuable time and effort. Additionally, the software's invoice processing functionality has proven essential for identifying and storing cash management-related documents, aiding in financial tracking and record-keeping.

Beyond its document management capabilities, DocuWare also excels in automating purchasing workflows. Users have reported that the software effectively captures and tracks each step of the approval process, providing a comprehensive documentation of purchasing activities from order entry to payment confirmation. This feature has brought added value to organizations by enhancing transparency and facilitating accountability in their purchasing procedures.

One standout aspect of DocuWare is its cloud-based storage option. This allows users to eliminate the need for physical paperwork while ensuring document security. Accessibility from any device further supports easy collaboration among team members, enabling seamless document sharing and collaboration across departments or even with external stakeholders.

Overall, DocuWare has proven itself as a reliable solution for various document management needs. Its ability to centralize information, automate workflows, and enhance collaboration has made it an invaluable tool for businesses seeking efficient and streamlined processes.

Good OCR Feature: Many users have praised the software's OCR feature for its accurate conversion of scanned documents into editable text. This functionality has been widely appreciated by reviewers for its reliability and efficiency, making it a valuable tool for managing digital documents effectively.

Easy-to-Use Web Interface: The intuitive web interface of the software makes it easy to navigate and use, as highlighted by multiple users. Its user-friendly design ensures a seamless experience while accessing and managing documents, contributing to improved productivity.

Powerful Scanning Tools: Reviewers have consistently praised the software's robust scanning tools for their efficiency in quickly and effectively scanning documents. These advanced features provide users with the ability to streamline document management processes and enhance overall productivity.


  1. Inconsistent OCR Performance: Some users have reported that the OCR service of Docuware is not always able to capture information accurately from certain documents, leading to occasional errors and inconsistencies in data extraction.
  2. Occasional Slowdown Issues: Users have experienced intermittent slowdown issues on the web interface, which have negatively affected the overall performance and efficiency of the software, causing delays in document management tasks.
  3. Lack of Integration with Email and Filtering: Several reviewers have mentioned that the absence of integration with email and filtering features makes it difficult to efficiently manage and organize documents within Docuware. This limitation hampers effective workflow management and requires users to rely on external tools for proper document categorization.

Users have made several recommendations based on their experience with DocuWare. Some of the most common recommendations include:

  • Take advantage of the opportunity to explore the product's capabilities through a quick tour or demo with a DocuWare professional. This will give users a better understanding of the features and benefits of the software.

  • Opt for the cloud version of DocuWare for additional benefits. Users have found that the cloud version offers more advantages and flexibility compared to other versions.

  • Utilize implementation services and consider going with the cloud version of DocuWare. Users have recommended taking advantage of implementation services to ensure a smooth integration process. The cloud version is also highly recommended due to its ease of use and accessibility.

Overall, users recommend DocuWare for its capabilities in automating AP storage and invoice import processes, making it essential for companies with AP or AR departments, especially in multi-divisional organizations. It is considered easy to use and suitable for anyone, regardless of previous experience. DocuWare is praised for its document management features, ability to review and track invoices, simple approval process, remote work capabilities, secure content sharing, and overall effectiveness in managing documents efficiently.

Attribute Ratings


(1-7 of 7)
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Bill Szczytko | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Good OCR
  • Easy to use web interface
  • Powerful scanning tools
  • Great document processing
  • OCR is serviceable but has trouble capturing certain documents info 100% of the time
  • Web interface can have slow down issues from time to time
Score 9 out of 10
Vetted Review
Verified User
  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
  • No outlook integration which I find odd.
  • No mobile accessibility
Score 8 out of 10
Vetted Review
Verified User
  • Control of the flow of online processes
  • Automation of the company processes
  • Online forms and digitization of processing documents
  • Integration with corporate domains. Administration is complex.
  • Some features require a separate download.
Score 3 out of 10
Vetted Review
Verified User
  • Workflow management is fairly intuitive.
  • Basic document management functions are handled well.
  • Easy to administrate.
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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