If you DON’T want ROI or the ability to find root cause select DX Application Performance Management!
February 18, 2020

If you DON’T want ROI or the ability to find root cause select DX Application Performance Management!

Daniel Garrett | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with DX Application Performance Management (formerly CA APM)

DX Application Performance Management is primarily used as a legacy monitoring tool to look at limited metrics which provides a limited perspective on application uptime or health. It is also used to attempt to pinpoint root cause for performance issues. By running performance tests that exhibit performance issues the tool is employed in order to attempt to assess root cause. It’s the tool that everyone begrudgingly has to use and loves to hate.

Pros

  • Presents real time metrics
  • Presents real time graphs

Cons

  • Entire product is cumbersome
  • Excellent at presenting false positives
  • DX Application Performance Management is a paid tool that provides no actual ROI
  • DX Application Performance Management does not meet our requirements
DX Application Performance Management can never compete with Dynatrace, New Relic, or AppDynamics. DX Application Performance Management was selected as a preferred vendor not on actual requirements, use cases, or effectiveness. You would be better using a log search tool or no APM tool at all.
We have never received any support from CA on this product.

Do you think DX Application Performance Management delivers good value for the price?

No

Are you happy with DX Application Performance Management's feature set?

No

Did DX Application Performance Management live up to sales and marketing promises?

No

Did implementation of DX Application Performance Management go as expected?

I wasn't involved with the implementation phase

Would you buy DX Application Performance Management again?

No

Splunk Enterprise, Micro Focus Performance Center (formerly HP Performance Center)
Any other APM product is vastly superior. This product's interface, lack of automated instrumentation, and just ridiculous false parity with other APM products is the laughing stock of the industry. In our use case, we have no other APM tools so we attempt to use and in 1 case out of 10 did we actually find a reported metric that was actually related to the root cause. We spent four hours parsing metric output graphs and hierarchy trees to find it. If CA is your preferred vendor and you like washing your clothes by hand instead of using an automated appliance then this tool is for you!

DX Application Performance Management Feature Ratings

Application Performance Management
1.0
Application monitoring
1
Database monitoring
1
Threshold alerts
1
Predictive capabilities
Not Rated
Application performance management console
1
Collaboration tools
Not Rated
Out-of-the box templates to monitor applications
Not Rated
Application dependency mapping and thresholding
Not Rated
Virtualization monitoring
Not Rated
Server availability and performance monitoring
1
Server usage monitoring and capacity forecasting
Not Rated
IT Asset Discovery
Not Rated

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