e-automate is a winner!
September 18, 2024
e-automate is a winner!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with e-automate
We are a manged print services company and e automate is tailored perfectly for our industry. All the deliveries, repairs and sales fields are ready and easy to find an use. Building new accounts is easy and finding customers and products is also very easy. The interface is intuitive and having used other programs for the same tasks, e-automate is the clear winner.
Pros
- Build new accounts
- Find customers
- Find products
- Find pricing
- Find part numbers
- Build sales orders
- Build sales quotes
Cons
- Box shots for products
- better web interfaces
- log in can be clunky at times
- pricing updates from purchasing module
- email links
- The product is very expensive.
- The upgrade are very expensive
- Support is very expensive
- There is not a product as well suited for our industry
We have grown with our customers using e-automate and there is room for growth. We have added many, many customers to the program. There are all appropriate and useful field for our customers. There is excellent support for fleet information, service history and repair notes. Product information and pricing, vendor information is all at your fingertips.
e-automate has saved a great deal of time by not having to toggle between several programs and applications. The customer database is very robust and contains everything we need with has room to grow. The product database is also very robust and intuitive. We use that daily and contains critical information in our work.
Do you think e-automate delivers good value for the price?
Yes
Are you happy with e-automate's feature set?
Yes
Did e-automate live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of e-automate go as expected?
Yes
Would you buy e-automate again?
Yes
Comments
Please log in to join the conversation