e-automate Review
September 18, 2024

e-automate Review

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with e-automate

I use e-automate for Dispatch, sales, ap, ar, contracts and book keeping. We use quick books for payroll. We are a 2 way radio sales and service

Pros

  • Credit card payments
  • Stores credit cards
  • Stores ach

Cons

  • Subtotals in quotes
  • Equipment assigned to customer in service tickets
  • Notes on all voided tickets easily seen (service tickets)
  • Not very user friendly
  • Einfo should show all invoices without requesting
  • Cost is too high
No. We have some issues with the contracts
It is easier to have a system than none at all
Cloud. We use to have free excel given to us as a cloud customer but that was taken away. I am not seeing any benefits from cloud anymore.
Able to combine dispatch service together

Do you think e-automate delivers good value for the price?

No

Are you happy with e-automate's feature set?

No

Did e-automate live up to sales and marketing promises?

No

Did implementation of e-automate go as expected?

No

Would you buy e-automate again?

No

The program really does not fit our type of business very well

Comments

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