e-automate your Business! Do it now.
September 18, 2024

e-automate your Business! Do it now.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with e-automate

We use e-automate to manage our Copier Dealership. We use it to address billing, manage devices, manage service tickets and history. It is a one stop software for managing our business processes. We give our devices ID numbers to make management easy and effective.

Pros

  • Management of Devices
  • Management of Calls and Service History
  • Billing with Crystal Reports for customized billing

Cons

  • Rest API for customize Automation
  • Newer interface
  • simpler views
  • simplify the device management, no paperwork needed
  • management of contracts, adding minimums are simple
  • needng to know how the database works to get data out is a negative impact. takes time.
e-automate is super easy to look up all aspects of the contract from Meter Reading to cost.
The workflow process is a little mundane, we use another product in conjunction with e-automate to simplify our processes.
On-Premise, we do alot of customization with other products reading data out of our on-premise solution.

Do you think e-automate delivers good value for the price?

Yes

Are you happy with e-automate's feature set?

Yes

Did e-automate live up to sales and marketing promises?

Yes

Did implementation of e-automate go as expected?

Yes

Would you buy e-automate again?

Yes

e-automate is a overall great product, it is stable and if you are trained on it, it simplifies all aspects for the organization.

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