e-automate Cloud Solution
October 11, 2024

e-automate Cloud Solution

Jesus Cardenas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with e-automate

e-automate Cloud houses and supports our ERP system. We currently use it for sales entry, invoicing, inventory, equipment and customer history detail, dispatching and, accounting purposes. The cloud solution enables simple integration with the e-automate mobile tech app. This allows our field technicians to real time, communication, location, service calls status, live inventory, and up to date information related to open tickets or tasks at hand.

Pros

  • Dispatching
  • Warehouse transfers
  • Inventory updates
  • sales orders
  • invoicing

Cons

  • technical support
  • cloud integration reliability
  • simpler UI
  • time saving
  • automated processes
  • improved communciation
  • real time technician location
  • real time inventory availability
The greatest benefit from contract availability is providing our field technicians with the equipment history for each contract. This allows our techs to adequately read into prior issues, and part replacement to see how current issues are relatable.
Streamline access in one system, allows for time saving, and not having to input information in more than one system. This allows for quick access for real time information and inventory levels, as well as financial tracking metrics.
The cloud environment allows for easier integration of the e-automate solution. The cloud environment alleviates costs associated with onsite equipment maintenance, and security concerns.

Do you think e-automate delivers good value for the price?

Yes

Are you happy with e-automate's feature set?

Yes

Did e-automate live up to sales and marketing promises?

Yes

Did implementation of e-automate go as expected?

No

Would you buy e-automate again?

Yes

In the office business technology industry, e-automate has been the leading ERP solution. They offer a tailored experience dedicated to metrics, processes, and information management related to the office business technology industry.

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