Satisfied User
October 11, 2024
Satisfied User
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with e-automate
Customer database for our copier business.
Pros
- Tracks customer meters
- Provides customer history
- Provides information to make strategic decisions
Cons
- Only concern I have is changing my password every 3 mo. It's a hassle and I always have to call support.
- Saves a lot of time in having key customer info. easy to find.
Makes it easier and faster to look up contracts.
It's great having it all in one database.
Cloud based, saves on having to purchase expensive HW equipment.
Do you think e-automate delivers good value for the price?
Yes
Are you happy with e-automate's feature set?
Yes
Did e-automate live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of e-automate go as expected?
I wasn't involved with the implementation phase
Would you buy e-automate again?
Yes
Comments
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