Item: Ellucian CRM Recruit
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We integrated this CRM suite with our SIS implementation of Ellucian to help with our recruitment organization and document the student lifecycle. This tool is supposed to help us track our applicants and manage our pipelines.

Pros and Cons

Integration into SIS
Dashboards and summary charts

Customizations users can make are limited
Feature sets are there but require customization

Most Important Features

SIS integration
After implementation support
Cloud-based

Return on Investment

Customization requires consultative services so not captured in full costing
upgrades to base platforms can break customizations

Alternatives Considered

Ellucian Banner and HubSpot CRM

CRM Recruit's integration with Banner is second to none, as expected. But features and ease of use it lags behind competition.

Key Insights

Do you think Ellucian CRM Recruit delivers good value for the price?

Yes

Are you happy with Ellucian CRM Recruit's feature set?

Did Ellucian CRM Recruit live up to sales and marketing promises?

Yes

Did implementation of Ellucian CRM Recruit go as expected?

Would you buy Ellucian CRM Recruit again?

Likelihood to Recommend

If you're using Ellucian products, CRM Recruit integrates seamlessly. That's the biggest selling feature but as a CRM/Recruitment product, it's lacking compared to some of their competitors. Especially in areas of customization.

CRM Recruit adds to Ellucian's product suite

Overall Satisfaction with Ellucian CRM Recruit