Overall, a really brilliant solution for sourcing and managing UGC
October 25, 2023

Overall, a really brilliant solution for sourcing and managing UGC

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emplifi Social Commerce Cloud

We use it to collect UGC from our customers, both for use on social media and our e-commerce website. This has allowed us to use customer imagery as a source of social proof, as well as providing us with a huge volume of content.

Pros

  • The technical support we receive is brilliant
  • It has helps us manage our content permissioning process effectively
  • It is incredibly simple to use and we've had no issues with its usability in conjunction with our email and website host platforms.
  • It would be hard to put a figure on the value of the content we've collected, but it's huge
It is fairly straightforward and if ever something isn't, the support team is fantastic at finding a solution

Do you think Emplifi delivers good value for the price?

Yes

Are you happy with Emplifi's feature set?

Yes

Did Emplifi live up to sales and marketing promises?

Yes

Did implementation of Emplifi go as expected?

Yes

Would you buy Emplifi again?

Yes

We've found it to be the perfect solution for both creating a solid permissioning process when looking to re-share connect across social, while also being great for spotlighting content on our website. Alternative options seemed to lack in one way or another, whereas this solution provided everything we were looking for (and more).

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