Overall Satisfaction with Emplifi Social Commerce Cloud
We moved from a couple of tools to Emplifi Social Commerce Cloud. We use it for social media and reputation management tasks. Aside from streamlining our processes, Emplifi is much more user-friendly for me, and we appreciate the support available for us. I also like that it has helped empower us by having access to various dashboards featuring analytics and trends.
- User-friendly interface
- Several template and customizable dashboards
- Integration with major social media platforms
- A more robust competitor monitoring dashboard for niche brands
- A more robust influencer monitoring dashboard for niche brands
- Salesforce Marketing Cloud Social Studio and Later
Emplifi combined the functionalities we maximized in our previous tools and offered more features.
Do you think Emplifi Social Commerce Cloud delivers good value for the price?
Yes
Are you happy with Emplifi Social Commerce Cloud's feature set?
Yes
Did Emplifi Social Commerce Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Emplifi Social Commerce Cloud go as expected?
Yes
Would you buy Emplifi Social Commerce Cloud again?
Yes