Differences in Contract Management
July 21, 2014

Differences in Contract Management

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Software Version

unknown

Modules Used

  • Contract Mangement

Overall Satisfaction with Emptoris

Emptoris is being used in the Supply Chain department to track and organize contracts, BAA agreements, Master Service Agreements and SOW agreements. We also track when these contracts are up for renewal.
  • The system is pretty straight forward and generally easy to use.
  • I like the feature that you can set a notification for 30 days prior to expiration on contracts.
  • The system has a good reporting feature.
  • First, I must admit that we are using an older version of Emptoris, so some of my concerns may well be addressed in newer versions. First, we do not have a good system for rating / vendor management within the database
  • The system does not tie into our SAP system, or Microsoft.
  • Is not Cloud based
  • Have found customer support to be less than anticipated.
  • It gave us a way to track and catalog our contracts, which was essential.
We are in the decision process of either updating our current Emptoris, or will evaluate Ariba as an alternate.
At this point 50/50, this is currently under review.
Obviously cost is a factor, not only upfront costs but upgrades. What other software does the program integrate with? What is the workflow process for approvals? Is there a built in functionality to support regulatory requirements? Can the dashboard be customized?