Learning another Accruent system
January 30, 2019

Learning another Accruent system

Jennifer Springstead | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with EMS Software

It is being used across the organization but with four separate databases. Academics use it for course scheduling, and Athletics, Event Management and the Medical school use it as well. Some problems we've had include not being able to report on a global scale and not knowing what other departments are doing or areas might be available for use. It's been a problem having different web applications for people to log into depending on the space they are requesting. The API’s are not developed to sync with the systems so each group has to put their own information into EMS.
  • Ease of Use
  • Reporting (if system is set up correctly)
  • Visual views of bookings
  • Ease of bookings
  • More API’s especially with Buildings and space management systems
  • Adding emails to out of the box reports for contacts
  • Ability to split the screens within EMS so you can have multiple windows open at a time
  • Don’t have enough experience to answer the ROI... yet.
I have used scheduling programs for like Primevera and Microsoft Project but not as an event system scheduling software. The system was on the campus before I started here. Since learning the system, I've been pleased with the customer service and looking forward to the system becoming part of the Accurent Fabric.
I'm still learning the product. I have plans for it to help the University stream line the multiple computer scheduling programs and tracking of usage on the campus. I am hoping the scalability is greater than a 6 once we are able to migrate to one system on the campus.
Configurations are easy to understand once you are in the system for a while. In addition, the help and the help desk have helped with adjusting the configurations.
It is well suited for the scheduling of classes. It is little challenging to understand at first, but if the parameters are set up correctly it will quickly assist in the scheduling of classes to rooms.