Item: Accruent EMS
Rating: 10
Author: Verified User

Overall Satisfaction with EMS Software

Use Cases and Deployment Scope

Currently EMS is being used globally at my account. We use EMS for space management, video conferencing, catering and audio visual equipment inventory.

Pros and Cons

Pros

Conference space management
End user experience
Catering management

Cons

Room utilization report with more extensive details and the ability to go by business days and hours
More intuitive catering options for example we have seasonal menus, it would be nice to have a date feature for when menu items are available.

Return on Investment

EMS is a great tool to show how conference space is used. It’s not always about the number of rooms but sometimes the size of the rooms. It has painted a picture of what spaces are used, by who and how; this information was essential in new builds and department moves.
The catering data is equally essential to provide a picture of sales; who orders, what is ordered, where is it delivered and when.

Scalability

Product Configurability

Although the product is highly configurable I would like to see more options in the catering and visitor management features.

Likelihood to Recommend

Overall I like the product, the visitor management piece needs to be enhanced. Not all visitors go to a conference room.

Comments

Please log in to join the conversation

EMS is the solution for you!