EMS Software Space Scheduling, Booking made Easy-book, confirm and check in from Anywhere
Keeya Faison | TrustRadius Reviewer
December 18, 2018

EMS Software Space Scheduling, Booking made Easy-book, confirm and check in from Anywhere

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with EMS Software

We use EMS Software to schedule our classes and external room space rentals. We have multiple buildings and use EMS Software differently at each location. EMS Software addresses communication between departments that service internal and external events. It allows department staff to delegate work assignments to the right departments for all internal and external services provided for events, whether it's a class, meeting or training.
  • Books and reserves space for classes, meetings and training easily.
  • Allows you to put in specific services needed for any event.
  • Communicates between departments through reminders and comments sent directly through the software for immediate changes and updates. This is so important to have, as it gives us the opportunity to address changes quickly so we are offering great customer service.
  • The web app has not been the easiest to navigate through. I'm looking to implement the use of the web app for users here in my office, but have not successfully been able to do so.
  • I also feel that we should be able to re-invoice if an event has been billed its final invoice before a room change took place, making the space need more. Right now I don't have the ability to do so.
  • Figuring out all the tabs' functionalities so that my tool bar only shows the ones prevalent to my daily use of the software.
  • EMS Software has made it easy for me to schedule and book classes for the right room according to their instructional technology needs and the size of class.
  • EMS Software makes it easy to then work with external groups by being able to see my available space and booked spaces all at the same time.
  • The ability to color code bookings and quickly identify how many internal verses external bookings I have going on at the same time.
I have never used any other Software to compare to EMS Software. It's my very first and I can't imagine using other software for class scheduling and meeting/conference services.
EMS does so much to make my daily task of booking space and scheduling rooms for internal and external groups easy. Knowing that we have not tapped into all that EMS does makes me confident that as we grow EMS Software's functionalities will offer us that flexibility to expand.
I haven't been able to really dive into the configuration piece of EMS Software. Even after attending EMS Live 2018, I left still wondering how to navigate through the configuration side of things to really make my configurations make sense for everyday use.

The software is well suited for booking spaces, detailing services and equipment, and invoicing and creating documents such as agreements, confirmations, invoices, etc.

EMS Software does so much to make your daily tasks easier to navigate through, but you can become overwhelmed when you don't know all that it does and how to properly navigate through the configurations.