Item: Endeca (discontinued)
Rating: 7
Author: Gina Perez

Overall Satisfaction

Use Cases and Deployment Scope

Endeca drives our website search and category organization, navigation, and filtering. We use it to execute queries and organize results.

Pros and Cons

Pros

Does what you tell it to do
Its logical in its execution

Cons

IT needs extensive training to understand it
It is moderately flexible

Return on Investment

There is no exact way to put a number to the impact it has had on our site and the sales, but from a user experience we know if has improved

Alternatives Considered

We have not looked at alternatives other than open source, but it does have a leg up but it comes with a very high cost.

The cost and risk of changing now at the expense of delaying other projects is too great right now. We have a policy to evaluate all contracts before renewing to make sure we are in the right partnership for our needs and cost structure.

Likelihood to Recommend

This selection was over 10 years ago, but implementation and cost are always key factors. We have considered going open source many times but we have been running steady for so long that changing at this point would be a huge project.

Comments

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10 Years of Endeca but not a Pro