Item: Engagedly
Rating: 9
Author: Namrata Bisht

Use Cases and Deployment Scope

OKRS setting and performance management was a concern area for us, as we did not have any platform to capture and define them. Engagedly is a user-friendly tool, easy to manage, and is proving a great product for us. Managers are finding it extremely helpful to evaluate and check their team performance on real-time bases. HR team on the other hand is finding it a great product to capture performance reviews.

Pros and Cons

Customer Support
Prompt resolution to problems

Survey can be better with more loops

Return on Investment

Streamlined performance management
transparent goal tracking
Learning opportunity

Support Rating

Extremely prompt response. They would go above and beyond to make sure that customers are happy and they would provide full support till customers are comfortable. Every modification /requirement is taken seriously with defined timelines and in most cases, they are met. People are humble, polite, and understanding. They would extend help even during uncanny working hours.

Key Insights

Do you think Engagedly delivers good value for the price?

Yes

Are you happy with Engagedly's feature set?

Yes

Did Engagedly live up to sales and marketing promises?

Yes

Did implementation of Engagedly go as expected?

Yes

Would you buy Engagedly again?

Yes

Likelihood to Recommend

Annual performance cycle-with functionality of 360 degree feedback, its a fantastic tool for capturing holistic feedback of employees from managers, self review and even peers

Sophisticated product with user-friendly features and smart customer support team

Overall Satisfaction with Engagedly