Informer, people are using and loving it without realizing they are using it.
August 31, 2017

Informer, people are using and loving it without realizing they are using it.

Michael Harlow | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Entrinsik Informer

Entrinsik Informer is available for use by the entire organization while only a few power users from the main departments actually create their own queries. The product allows a single point for querying multiple systems and databases. The UI allows users not familiar with SQL query commands to easily create complex queries and compile results from multiple files to one output.

  • Allows the creation of custom fields using JavaScript to provide end users with data directly without the need to do post calculations or cleanup. Many times the results required need a calculation based on the data or a field that is not available for query so being able to code the data into the results helps end users run their reports on their schedule without having to work with a technician.
  • The scheduling functionality allows different departments and users to plan ahead for their needs and either export or email the results. Scheduled reports comes in very handy when you need to export the data to third party companies or to a network location for batch processing. This allows us to provide current data with much more frequency.
  • LiveExcel functionality gives you the ability to connect your query to Microsoft Excel so users do not need to log into the product to run the results. This also allows the creation of VBA Macros to process the data and provide users with the final product on demand.
  • The product has had its growing pains as newer versions have come out. The transfer of old queries to the newer systems has caused some duplication of mapped files or fields and they have not come up with a tool yet to help merge these duplication.
  • Wish they had better internal reporting so I could easily find the different reports that are using links and the fields they are linking with.
  • I have noticed, being an admin, that the more connections and reports that are available the slower the system becomes when opening it. It would be nice to have nothing come up first and then show more once I drill into the area I want.
  • Datatel Query Builder
Our organization used to use the built in reporting tool for Datatel, but it required more knowledge about SQL so only a handful of users could actually use it. There was no customization of the output or ability to schedule the queries. If you wanted something more complex than what was available, then the programmers needed to write an extraction program to pull the data you needed.
It makes creating queries very easy for end users so not only research or technicians can do it. The availability for creating Live reports that are accessible via Excel on the network has given many of our users the ability to get the information they need in a format they can use without needing someone to translate the raw data.

Entrinsik Informer Feature Ratings

Customizable dashboards
8
Report Formatting Templates
8
Drill-down analysis
7
Formatting capabilities
7
Report sharing and collaboration
8
Publish to Web
9
Publish to PDF
9
Report Versioning
8
Report Delivery Scheduling
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated
Multi-User Support (named login)
9
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8