Overall Satisfaction with Episerver Digital Commerce
We're an agency, promoting Episerver and implementing digital experiences through the Episerver products. It's frequently global organizations, wanting to leverage the Episever product as a global marketing tool for digital marketing and e-Commerce. Looking at some very general client cases, we see they are benefiting from a low time-to-market on content and a seamless integration between CMS and Commerce. It makes the life of any merchandiser or marketer easier, as they can contribute to shared work across these sometimes isolated business units.
- Authoring Experience - it's easy to learn and understand. We frequently do demos and training sessions as part of our deliveries, and it resonates well with the teams.
- Development Experience - we find that developers like working on Episerver, as it's almost considered a developer-first platform. Continuous releases, cool features and a solid code API makes it fun to work with.
- Time to market - from project definition to project delivery, we manage to get there quicker on the average Episerver project compared to competing platforms.
- Best of Breed - focus has always been to be best of breed, rather than having lots of branded offerings like Sitecore. We're sensing that shifting slightly and Episerver is therefore suddenly less adaptive within an existing IT landscape. Acquisition of Optivo and Peerius is a great example, as it's now getting natively integrated, hence giving customers the impression that their existing Marketing Automation or Product Recommendation platforms (like Salesforce or Apptus e-Sales) aren't a great fit. Not an immediate observation, but more a thought on the direction applied currently.
More seamless collaboration between departments splitting focus of merchandising and marketing. Time to market on campaigns gets way lower, as the coordination between these groups are in a single environment.
Coming from a Software Engineering background, Episerver was the preferred system as it was an attractive platform from a developer's point of view. Today, I consult solely on Episerver solutions and still prefer the platform for multiple reasons (some already covered earlier in this questionnaire).