A Product You Will Be Glad You Purchased
August 14, 2014

A Product You Will Be Glad You Purchased

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with EPM Live

This product is being used by our organization across the board. The results have been solid. Before EPM LIve, my organization was ineffective at managing our resources effectively. From an annual planning and selection process that frequently failed to recognize resource and skills limitations, to our unrealistic project plans that ignored resource constraints, we effectively failed at resource management. I will admit that. Thanks to EPM LIve, we can now ensure that resource impacts are considered during project selection and can recognize resource management problems early on and take the proper steps to address those problems. We are proactive now instead of reactive!
  • Its ease of use is its great strength.
  • This is a solid product. I do not have any suggested changes based on our experience. Cannot understand why there are any negative reviews here. The reviewer(s) must not have given the product a fair chance.
  • We have already seem ROI on our investment.
Although we looked at competing products, this is the only product we have implemented.
Our staff have found it easy to implement and use. Virtually any company can improve the way it manages its resources, and those improvements can deliver real competitive advantages. If you are finding your current software wanting, look at EPM LIve. We are happy we did.
We have found it well suited to the range of tasks on which we have used this product.

Evaluating EPM Live and Competitors

  • Product Features
  • Product Usability
I do not know if I would make any changes to the process. I researched several competing products before making our product selection. My initial evaluation period for this product went smoothly. With time being valuable--I did not second guess my initial choice. So far we are pleased with the choice.

EPM Live Support

When we have needed help (infrequently), the help has been prompt and understandable.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No - Fortunately, we have not had any big glitches to date.
I recall a late evening call for help--my question, which had me spinning my wheels--was answered quickly and effectively.