Best software to fit the diverse needs and outcomes of program participants
December 31, 2018
Best software to fit the diverse needs and outcomes of program participants
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ETO by Social Solutions
We use ETO to store data for over 56 youth programs, track program indicators, and measure outcomes for approximately 5,000 annual clients.
- Customer Service
- Results Training
- Tracking several clients who may be involved in more than one program
- User Interface
- Increased assistance with transitioning from outdated features to new features
- More advanced classes in results
- Reporting is much easier
- Data Security
- We can track outcomes and trends over long periods of time; teaching us how to improve
Some comparable options for us were Apricot and Salesforce. Apricot didn't have the capacity to stretch to as many different programs and clients as we had. Salesforce was similar: it is better suited for tracking individual donors instead of the vast network of clients and programs we have. ETO is able to mold to dozens of unique programs as well.