ETQ Reliance Review
April 03, 2020
ETQ Reliance Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ETQ Reliance
Our company has been using the tool for the past 14 years. ETQ Reliance is mainly used by our RA/QA department (Quality and Regulatory Assurance) to manage the quality process. Used for handling Complaints and their Investigation, Corrective Actions. Apart from the out of box modules provided by ETQ, We have developed lot of custom modules from scratch to address and improve our Quality Assurance through better process development.
- The main advantage of ETQ Reliance is the out of box modules that address most customer quality process needs.
- Customization - Wide scope for customization as per the customer requirements
- Ability to build your own processes and modules
- Good customer support
- Continuous support and enhancements through upgrades and patches
- New EtQ Reliance (Version 2019 and above) have restrictions on customization. Which made it difficult to migrate.
- Better mobile platform
- Better Data visualization
- We are utilizing out of box modules. which provide a platform for electronic document storage.
- We have developed a lot of custom modules and processes with the functionalities provided by ETQ. This eliminated number of tools used by different teams in the organization.
- We were able to reduce paper usage by documenting the processes electronically.
- Saved a lot of manual efforts through Automation using ETQ
Briefly used ClearQuest while migrating the data to ETQ
Do you think ETQ Reliance QMS delivers good value for the price?
Yes
Are you happy with ETQ Reliance QMS's feature set?
Yes
Did ETQ Reliance QMS live up to sales and marketing promises?
Yes
Did implementation of ETQ Reliance QMS go as expected?
I wasn't involved with the implementation phase
Would you buy ETQ Reliance QMS again?
Yes