Overall Satisfaction with EveryAction
I use EveryAction to process donations received by Martha's Table and to create acknowledgment letters for donors. EveryAction makes it easy to create check batches, as well as to track individual donations. In addition, creating the same types of acknowledgment letters has made doing that aspect of the job very easy. It even provides the option to use the Excel download for reports if deemed necessary.
- Acknowledgement letters
- Keeping track of donations
- Allowing changes to be made to donations if necessary, even after a couple of days (our old system was very difficult to make changes to a donation record)
- Allows for direct attachment of any electronic documents to the donor profile
- Credit card donations don't always deposit at once, making it hard to decipher which credit card batch was deposited on which date.
- There's no easy aspect of creating tribute letters outside of an Excel format spreadsheet. Even then, aspects required tend to be missing.
- It has made processing our donations much easier, especially as our busy holiday season rolls around.
In regards to my job description, it has made donor processing and acknowledgement letters much easer to complete.
Do you think Bonterra Development + Digital delivers good value for the price?
Yes
Are you happy with Bonterra Development + Digital's feature set?
Yes
Did Bonterra Development + Digital live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bonterra Development + Digital go as expected?
I wasn't involved with the implementation phase
Would you buy Bonterra Development + Digital again?
Yes
I'd prefer EveryAction; even the few faults that EveryAction had were not things that Raiser's Edge did any better. I'd prefer this new program and look forward to learning more about its features.