EveryAction— user friendly and helpful
July 24, 2022

EveryAction— user friendly and helpful

Ali Matthews | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with EveryAction

We use EveryAction for almost everything, from donation receipts to targeted emails. We create specific lists to send emails to donors and community members internationally, depending on their relation to the organization. We also create forms for fundraising for our annual fundraisers as well as one-off fundraisers. We use every action online action to create action alerts (petitions) to drive forward our campaigns. Once we establish a more grassroots team we plan on using volunteer and event features as well.
  • Tech support
  • Tutorial videos
  • Flexibility
  • Since the pandemic, tech support
  • A code-free stylization for forms
  • Saves time on manually uploading states for reports.
  • Since multiple teams across the org use it, it helps with coherency.
There are a lot of good guides to get you started with every action and once you get tech support on the phone (it’s been a little tougher with the pandemic) then things are usually resolved quickly. There are tutorials for the team to watch and articles that detail steps.
Before the pandemic, tech support was 10/10, but now it’s a little harder to get ahold of someone. I completely understand the difficulty now with working from home and everything so I’m not upset, it just does cause a little worry when I’m pressed for time. A lot of it is my fault for leaving things to the last minute though :/
EveryAction has definitely helped us overall as an organization. We are able to send more direct marketing emails and reach more people in more specific ways. We can also reach more people through campaigns and direct action (action alerts).

Do you think Bonterra Development + Digital delivers good value for the price?

Yes

Are you happy with Bonterra Development + Digital's feature set?

Yes

Did Bonterra Development + Digital live up to sales and marketing promises?

Yes

Did implementation of Bonterra Development + Digital go as expected?

Yes

Would you buy Bonterra Development + Digital again?

Yes

EveryAction is good for smaller nonprofits with at least 1,000 supporters, (not sure if worth it for smaller ones because of $$) and nonprofits with tens of thousands of supporters. I’ve worked with EveryAction at three different organizations ranging from 2,000 contacts in the CRM to 100,000. If you’re just looking for a donation platform, EveryAction may be too much, but if you’re also sending emails and targeting multiple areas, it’s great.