Sysomos Expion Review: "Expion Ups and Downs"https://www.trustradius.com/social-media-managementSysomos ExpionUnspecified7.5311012013-11-06T19:33:26.620Z
- I mainly use this for Twitter and Facebook. It is very helpful for scheduling posts.
- Capability to track down what people say on your posts are a big help to gain feedback.
- New dashboard feature helps with quick reporting.
- The UI could be improved.
- It has glitches from time to time.
- It can be a bit slow loading pages, but it is a 3rd party software grabbing data from facebook or twitter.
- Learned what customers wanted to see and their ideas.
- Helped us understand the demographics of our fans.
- Internal efficiency improved.
I do not work in social media anymore, but I highly recommend it. Every program has it's problems and it's best to use 2+ to verify. This is one of the strongest tools I've used.