The past year with Bloomreach Engagement will not be our last one
March 09, 2018
The past year with Bloomreach Engagement will not be our last one
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
We find great use of pop up banner campaigns, primarily. There is an abundance of web layer templates to choose from to offer online incentives. Examples of these would include leaderboard, subscription, survey, countdown banners and many more options. We are able to convert our visitors to become customers and this has been very satisfying for us. We can see the impact that Bloomreach Engagement has had on our marketing automation. Another use case worth mentioning is that we now have AI as a tool that really works well within our platform. Now that we have such useful and detailed data on customers, the AI is used to learn about preferences and makes relevant recommendations and predictions. Our shoppers have responded to this in a very positive manner, their spending more money because we are sending them personalized and relevant info.
- Comprehensive analytics and dashboards
- Extremely easy to use
- Getting updates which are communicated in the campaign dashboard
- AI-driven recommendations and predictions
- Vast 3rd party application support given
- Nothing particularly wrong with the platform. Every issue is resolved promptly by the Bloomreach team.
- The AI is making us positive revenues with recommendations and predictions.
- We are obtaining uplift with the tool.
- Our marketing team spends more time on creative tasks and implementing campaigns without the use of IT to deploy.
- Web layers have brought in income that we can actually track.
- The countdown banners are boosting sales.