AI Driven Recommendations and Predictions
March 19, 2018

AI Driven Recommendations and Predictions

Vladimír Darák | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Bloomreach Engagement (formerly Exponea)

Cart abandonment emails, AI-powered recommendations and predictions (upsell), almost sold out banner, timed emails and one-time special offers are all excellently integrated into Bloomreach Engagement. The fact that we have all of these easy to use tools in platform really makes the performance high level. Since integrating Bloomreach Engagement into our system and data, our marketing, specifically targeting of customers, has had a huge impact on the accuracy of our marketing approach. The difference between other automated marketing tools that we tried and Bloomreach Engagement are clearly significant. The staff and platform have proven to be critical for our business and revenue.
  • The Bloomreach team consists of forward-thinking experts who are friendly.
  • Integration took just a short time and we were up and running quickly thus increasing revenue.
  • The tool is constantly getting better and better.
  • You get a lot of value from Bloomreach Engagement, comparing capabilities to cost.
  • Since implementing Bloomreach Engagement into our company, we are able to see the uplift and conversions that they are able to bring on a daily basis.
  • Although it is easy to use, there is still a learning curve to any new tool. The staff of Bloomreach is more than happy to help with any questions that we had and still may have in the future.
  • The platform was designed to bring a return on investment for online retailers.
  • With all the use cases working for you, it’s hard not to increase revenue.
  • Uplift and higher conversion, the reports show everything. We are making more money.
  • Cost efficient and worth the initial expenditure.
  • AI-driven recommendations are bringing in previously untapped revenue.
I rate Bloomreach Engagement 5 stars. A very smart investment for our company, for sure.

Bloomreach Commerce Experience Cloud Feature Ratings

WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
8
A/B testing
8
Mobile optimization
7
Email deliverability reporting
9
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
9
Calendaring
9
Event/webinar marketing
8
Social sharing and campaigns
9
Dashboards
9
Standard reports
9
Custom reports
9
API
9
Role-based workflow & approvals
9
Customizability
9