Bloomreach with endless flexibility, great customer support and limitless personalization!
Updated October 23, 2024

Bloomreach with endless flexibility, great customer support and limitless personalization!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Composable Personalization Cloud

It's the head platform for CRM where communications happen through the sales funnel - from Bloomreach to customers. We create segmentations - automate scenarios - analyze data - A/B tests. We create engagement and convert content. We send customer lists matching specific attributes to Google Ads for algorithm learning. We create popups and weblayers on the website. We send surveys for feedback and ratings

Pros

  • Flexibilities with Jinja syntax
  • Creating creative scenarios
  • Reports & Funnels
  • Snippets & Templates

Cons

  • Coding emails
  • Customized matching attributes when add audience to Google Ads & Facebook ads
  • Dynamic triggers without Jinja tags
  • This is information that management team has best knowledge of
I've had great conversations with customer support where they ask many lead questions to understand my request properly. They take their time with me and I think that is a great customer experience, not only that - they take their time to explain how they come up with solutions.
We've had many cases where we had to use a third-party integration with old platforms in the migrating phase - which I think has great value for our work. We've been able to send and receive data.
The flexibility in Bloomreach can't be beaten by the other platforms. The customer service and the software

Do you think Bloomreach Composable Personalization Cloud delivers good value for the price?

Yes

Are you happy with Bloomreach Composable Personalization Cloud's feature set?

Yes

Did Bloomreach Composable Personalization Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach Composable Personalization Cloud go as expected?

Yes

Would you buy Bloomreach Composable Personalization Cloud again?

Yes

Mailchimp Transactional Email (mandrill)
Bloomreach has limitless flexibility in personalization. Always had great experiences with customer support. Great flexibility in the software. Constant updates and bug fixing.

Bloomreach Composable Personalization Cloud Feature Ratings

7.8
WYSIWYG email editor
8
Dynamic content
10
Ability to test dynamic content
10
Landing pages
5
A/B testing
9
Mobile optimization
4
Email deliverability reporting
7
List management
9
8.7
Lead nurturing automation
10
Lead scoring and grading
8
Data quality management
8
8.0
Event/webinar marketing
8
Social Media Marketing ()
Not Rated
9.0
Dashboards
9
Standard reports
9
Custom reports
9
9.0
API
9
Role-based workflow & approvals
10
Customizability
7
Third-party software integrations
10

Using Bloomreach Composable Personalization Cloud

20 - Fintech
6 - CRM specialists & Marketing Automation specialists
  • Automating trigger based campaigns
  • Sending segmentations to G-Ads
  • Lead generation
  • connections with google Ads
  • Transactional communication through Emails
  • Products categorising
  • RFM
  • loyalty programs
  • community

Bloomreach Composable Personalization Cloud Reliability

At least multiple times a week it happens that it takes longer time for Bloomreach site to load

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