Bloomreach Engagement review by Miro
March 22, 2018

Bloomreach Engagement review by Miro

Miroslav Rozenberg | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Engagement (formerly Exponea)

With the Almost Sold Out banner, we find that it is such an effective weapon. Bloomreach Engagement also offers First/Next Visit vouchers in order to convince the customer to visit again and make additional purchases. We have had success with the Cart Abandonment notification for customers that have items left in the shopping cart. The experience cloud has added a lot of value to our company and has widened our automated marketing capabilities. Bloomreach Engagement is a critical tool for e-commerce and the use cases they provide are really fun to use. The fact that everything is done in actual real-time makes it even more useful.
  • Bloomreach Engagement makes it possible to create campaigns in just a few clicks.
  • Easier to create ultra-relevant offers for customers since the tool is using AI for recommendations.
  • The tool seems to offer a creative solution to any online marketing issues for e-commerce.
  • Emails arrive when customer probability to open is likely.
  • I would like to have access via mobile phone...maybe in the future!
  • I would like to have better user and access management
  • I really appreciate the platform and the team behind it. Get Bloomreach Engagement!
Good combination of data analysis and execution of that data which can help you better target and communicate with your customers.

Bloomreach Commerce Experience Cloud Feature Ratings

WYSIWYG email editor
6
Dynamic content
7
Ability to test dynamic content
3
A/B testing
8
Mobile optimization
3
Email deliverability reporting
10
List management
8
Triggered drip sequences
8
Lead nurturing automation
8
Lead scoring and grading
9
Data quality management
9
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Dashboards
8
Standard reports
6
Custom reports
9
API
9
Role-based workflow & approvals
8
Customizability
8