Overall Satisfaction with Exponea Experience Cloud
The interface is user-friendly, intuitive navigation, drag and drop system, real-time data, advanced analysis options, segmentation and A/B testing. Needless to say, we are playing with a lot of incredible capabilities at this point. We are deploying highly personalized campaigns to our customers [and they] are responding very well. Weblayers and messaging via email and SMS are hitting their marks. With messaging and emails we are able to reach our targets at the time that they are most likely to open and read. Bloomreach CDP also integrated AI-based recommendations and predictions based on previously purchased products. We really enjoy the AI capabilities!
- Basic tracking was integrated in just a few short days, and full integration took us about a month...it was really fast.
- The majority of Bloomreach CDP’s features are very intuitive and can start with campaigns, reporting, analyses, etc. just after integration to the website.
- Bloomreach offers great support that can solve any tricky questions in a very quick manner.
- The tool has every major feature that allow for creative, modern and successful campaigns, and it’s super easy to use.
- Bloomreach CDP is always evolving, which creates new possibilities.
- In the past, detailed documentation was missing, especially in a larger CRM. Currently, it isn’t an issue as the team has constantly worked to improve any area that can be viewed as a weakness.
- With AI, we have an intelligent way of increasing revenue.
- We have experienced a high percentage of uplift since implementing Bloomreach CDP as out marketing automation tool.
- Our conversion numbers are significantly higher than before Bloomreach CDP.
- Seeing everything in real-time allows us to make super intelligent business decisions.
- Bloomreach CDP is built around ROI.
250,000 to 1 million