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FAMIS? or Famous?
April 18, 2018

FAMIS? or Famous?

Aleese Gulick | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with FAMIS

We use it as a work order system for our facilities services department to track all the work that we do on campus. We also use it for building plans for all of our buildings on campus. We also use it for reporting and time tracking for all of our technicians.
  • The ability to create new reports and format them to exactly what you are looking for in a said report.
  • Finding mistakes as far as user errors or placing information in the wrong fields or boxes. Interfaces can be made to track these things
  • Key Access portfolio, tracking keys for all of our building users
  • Flexibility. Some things have to be done in an exact way or it could mess up a large number of things in the work order system. it would be nice if it was a little more flexible
  • Available on more platforms, we use to be able to use it on Internet Explorer, Firefox, Chrome, and Safari. Now it is only working on Internet Explorer
  • Accountability of work being done on campus
  • Ways for us to charge our customers for the work being performed
I think it works really well as a work order system and as a key auditing system. I just wish it was not as expensive as it is to expand it and also that it would communicate with our other systems that we use on the campus. A lot of times you have to compare two or more systems to make sure that they match which can be time-consuming and frustrating.