Item: FormAssembly
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use FormAssembly inside of the TargetX application which lives in our organizations instance of Salesforce. It is used to help create internal and external events and bridge data in from those event registration pages. It makes the bridging of data very easy and provides a great GUI to help with this.

Pros and Cons

Bridging data
Having a graphical user interface that helps facilitate things that would otherwise take more coding skills
Creating inquiry forms on websites

Some of the GUI is not always helpful
Constantly having to upgrade various parts is not always helpful and takes time
The integration with Salesforce is a little hard to manage for some aspects

Return on Investment

Allows us to get surveys out quickly
Allows us not to have to waste web developer time to do some otherwise simple tasks with survey and form data
Positively effects how much content we can get back into our database

Other Software Used

TargetX, Salesforce Marketing Cloud Email Studio

Likelihood to Recommend

It is very well suited for creating inquiry forms on our college website. It can create these without knowing much code and the bridging of the data is very easy to work with. It is less appropriate for larger data merges and such that you could do with tools better suited for this. It can be a great tool if you are using it in conjunction with events that are set up through TargetX and other services inside Salesforce.

FormAssembly Helps Our University

Overall Satisfaction with FormAssembly

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Other Software Used

Likelihood to Recommend

FormAssembly Feature Ratings