Gets the Job Done
December 19, 2018

Gets the Job Done

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Freestyle Multichannel Order Management

We use Freestyle Multichannel Order Management (MOM) for our order management software. It is efficient and functions well enough and integrates with our store front. I don't have many complaints about MOM other than it has a tendency to freeze if you leave it open too long. Overall I'd recommend MOM since the learning curve isn't very steep and it has a good range of features.
  • Order Entry
  • Shipping
  • Updating and improving the user interface
  • CRM
  • I don't know ROI numbers for this program.
Frankly I'm not sure which other programs are direct competitors to MOM. I can't think of any and I haven't used any others. For our purposes, it works well.
MOM is not well suited as a CRM, though it can be used in that role. It is a good program to use for order management. It probably isn't well suited to be the only program you use, but certainly can help in an auxiliary role.