Feel free to use Genesys Multicloud CX
Overall Satisfaction with Genesys Multicloud CX
Genesys Multicloud CX is transforming the contact center industry by delivering innovation to us. It’s a leading platform for seamlessly integrating voice and digital channels and creating better business outcomes overall. We wanted a technology partner with a proven track record and strong after-sales support, who wouldn’t rely on us to provide all the thinking and thought leadership
- personalized customer experience
- uptodate technologie
- easy enduser access
- Documentation hard to read somehow
- Look and feel with themes
- Tablet App
more functionnalities
- Social networks integration
- IA integrations
- Machine learning
Do you think Genesys Multicloud CX (discontinued) delivers good value for the price?
Yes
Are you happy with Genesys Multicloud CX (discontinued)'s feature set?
Yes
Did Genesys Multicloud CX (discontinued) live up to sales and marketing promises?
Yes
Did implementation of Genesys Multicloud CX (discontinued) go as expected?
Yes
Would you buy Genesys Multicloud CX (discontinued) again?
Yes