Review from a re-seller of Genesys PureEngage
Overall Satisfaction with Genesys PureEngage
we use Genesys Engage to support our client base. We are a partner with Genesys and re-sell Genesys Engage.
Pros
- An all-in-one product, not a piecemeal solution so all the same look and feel.
- It's highly customizable to incorporate all of your business requirements.
- Best omnichannel multi-modal platform in the industry.
Cons
- I'd like to see an easier user interface.
I'm a re-seller of GPE and it's the #1 Contact Center software on the market. Most robust self-contained solution.
- This question is better suited for a user, not a reseller sorry.
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