A super valuable tool to our product and engineering teams
October 27, 2022
A super valuable tool to our product and engineering teams
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Glassbox
Helping the product/XD/Engineering team to reproduce complaint and bugs coming from our users and improve the overall digital experience to make it more smooth and intuitive. We can now gather all the data e need on different events happening on our website and prioritize what needs to be addressed first.
Pros
- Performance analytics
- Session replay
- Integrations
- Business insights
Cons
- More intuitive dashboard
- Site performance reports
- Revenue points
- Sessions
- Anomaly reports
- Product adoption increase
- Optimization of site flows
- Improving NPS
More customization options, product road map is aligned with the market needs and great customer success team. The system is clean and very easy to use which made the learning of the different abilities a lot easier and much more smooth
Do you think Glassbox delivers good value for the price?
Yes
Are you happy with Glassbox's feature set?
Yes
Did Glassbox live up to sales and marketing promises?
Yes
Did implementation of Glassbox go as expected?
Yes
Would you buy Glassbox again?
Yes
Comments
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