Easy to use
July 26, 2024

Easy to use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoCo

Prior to GoCo everything was paper. We have several locations across 5 states that this now allows us to streamline some processes in our 12 different locations especially since I am a department of one. This has made things much better. I am looking for additional ways that GoCo can assist.

Pros

  • Time keeping
  • Documents
  • Workflows

Cons

  • Support -
  • Time keeping
  • Time off
  • Helps to streamline process
  • Payroll easier although we don't use their payroll but their payroll sync
  • Benefit administration
Very user friendly and I needed our system to work with employees that are not technically savvy. This is easy to use and most of my staff are able to navigate easily. There are still some staff that have a hard time but that is more on them than on GoCo.

Do you think GoCo delivers good value for the price?

Yes

Are you happy with GoCo's feature set?

Yes

Did GoCo live up to sales and marketing promises?

Yes

Did implementation of GoCo go as expected?

Yes

Would you buy GoCo again?

Yes

Setup went well. I liked the support model at the time of implementation. It has changed over time and although it is not the same model and I much prefer the original model, they have tried to adjust. I still would prefer the direct contact with account rep vs contacting support.

GoCo Feature Ratings

7.3
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
3
5.5
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
5
Benefit plan administration
7
Direct deposit files
Not Rated
Salary revision and increment management
7
Reimbursement management
3
7.7
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
7
6.8
View and generate pay and benefit information
Not Rated
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
3
Not Rated
Tracking of all physical assets
Not Rated
5.3
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
2
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
7.0
New hire portal
8
Manager tracking tools
6
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Recruiting / ATS ()
Not Rated

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