GoCo

GoCo Reviews

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Ratings and Reviews
(1-2 of 5)

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Veronica Meyers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
GoCo is our Ben admin system and links into execupay for payroll. It’s a good system overall but their customer service has lately gone down hill. We tried to apply for the Employee retention tax credit through them and they didn’t actually file it despite us filling out the paperwork several times.
  • User interface
  • Implementation
  • Ease of use
  • Customer service
  • Compliance
  • Communication
This is a great product for a small company. For a large group, it’s probably less well suited. Overall small business will like the ease of use and convenience of the product. A large business would need better reporting functionality and probably a better payroll system. Execupay is a little clunky.
Matt Rychener | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We utilize GoCo to manage our HR needs. It has an amazing onboarding process that allows us to effectively serve new employees and manage existing staffing.
  • Onboarding new employees
  • Managing staff PTO
  • Managing signing critical documents and policies
  • Handling exceptions for staff PTO requests for employees in their 90 day probationary period
  • Ease of managing different hourly work week exceptions
We have really enjoyed using GoCo for our HR needs. It has suited us well after we switched from Zenefits. Initially we did not have good support with the rep from One Digital who served as our GoCo broker partner. However, we have a new rep who has been very responsive and helpful when employees have had benefit questions or issues with coverage.
GoCo has done a great job of being responsive to us in working through issues in the system.

GoCo Scorecard Summary

Feature Scorecard Summary

Human Resource Management (7)
91%
9.1
Employee demographic data (2)
99%
9.9
Employment history (2)
100%
10.0
Job profiles and administration (2)
99%
9.9
Workflow for transfers, promotions, pay raises, etc. (2)
82%
8.2
Organizational charting (2)
91%
9.1
Organization and location management (2)
97%
9.7
Compliance data (COBRA, OSHA, etc.) (2)
71%
7.1
Payroll Management (5)
96%
9.6
Pay calculation (1)
100%
10.0
Benefit plan administration (1)
90%
9.0
Direct deposit files (1)
100%
10.0
Salary revision and increment management (1)
90%
9.0
Reimbursement management (1)
100%
10.0
Leave and Attendance Management (3)
80%
8.0
Approval workflow (1)
80%
8.0
Balance details (1)
80%
8.0
Annual carry-forward and encashment (1)
80%
8.0
Employee Self Service (5)
99%
9.9
View and generate pay and benefit information (2)
99%
9.9
Update personal information (2)
99%
9.9
View company policy documentation (2)
99%
9.9
Employee recognition (2)
99%
9.9
View job history (2)
99%
9.9
Asset Management (1)
70%
7.0
Tracking of all physical assets (1)
70%
7.0
HR Reporting (3)
93%
9.3
Report builder (2)
81%
8.1
Pre-built reports (2)
99%
9.9
Ability to combine HR data with external data (2)
99%
9.9
Onboarding (2)
99%
9.9
New hire portal (2)
99%
9.9
Manager tracking tools (2)
99%
9.9
Performance and Goals (2)
100%
10.0
Corporate goal setting (1)
100%
10.0
Individual goal setting (1)
100%
10.0

What is GoCo?

GoCo, headquartered in Houston, offers their all-in-one HR management platform, designed to support benefits administration and compliant recordkeeping. GoCo syncs with popular payroll platforms, and is priced to suit the budget of small to midsize businesses.

GoCo Pricing

GoCo Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is GoCo?

GoCo, headquartered in Houston, offers their all-in-one HR management platform, designed to support benefits administration and compliant recordkeeping. GoCo syncs with popular payroll platforms, and is priced to suit the budget of small to midsize businesses.

Who uses GoCo?

The most common users of GoCo are from Small Businesses and the Insurance industry.