Horrible Company- Stay Away!
November 13, 2021

Horrible Company- Stay Away!

Karina Tama -Rutigliano | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Web Hosting

Overall Satisfaction with GoDaddy

I have been a Godaddy's customer for many years. I pay them for hosting, backups, and many more products. I host my clients' websites and emails with Godaddy. A week ago I reached out to Goddady support to troubleshoot a webmail issue and while they fixed the issue they deleted my client's emails contacts by mistake. I called them back to report the contact issue, and since then they have not been able to recover the email contacts of my client. [I believe] Godaddy's negligence has cost me to lose a client. Godaddy just said they can't recover the data they deleted. This is ridiculous, [I believe] THEY JUST DONT CARE ABOUT A CLIENT BECAUSE THEY HAVE SO MANY. GODADDY, I NEED THAT FIX WHAT YOU BROKE AND TAKE RESPONSIBILITY!!
  • Nothing.
  • Negligence.
  • Dont Take Responsability.
  • Customer Services.
  • Resolve problems.
  • Fix things that they broke.
  • Negative.
  • I lost a client [I believe] due to Godadddy.
I thought they are a good company but [in my opinion] they are not.

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[I believe] Godaddy has jeopardized my business and never take responsibility.