GoldMine Contact Management Review
Updated November 11, 2015

GoldMine Contact Management Review

Jan Posthumus | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

8.5 & 9.2

Overall Satisfaction with GoldMine

GoldMine is currently being used to manage contacts.
  • Easy to use
  • Easy to configure and add new tabs and fields
  • Easy to install and maintain
  • Concurrent license structure allowing for multiple user accounts
  • Great online community to help solve problems and exchange ideas
  • Product looks dated
  • Mobile integration has always had issues in working properly and syncing correctly
  • Slows down depending on the amount of users using the system. Would not recommend the product for large businesses
  • Easy for all users to view full contract history.
  • Easy to create groups and filters that can be accessed and used by all users, this does save a lot of time.
The answer would be dependent on the requirements. If GoldMine is to be used as a contact management system for a small business then yes, I would recommend it.

Using GoldMine

The business has outgrown Goldmine and will need a better platform to integrate into various other systems and take advantage of Microsoft products which are largely used in the organisation. Forecasting, BI, and Marketing is also a major factor that will drive ROI. There are other CRM systems that are more mature that GoldMine (for Large Businesses)

GoldMine Reliability