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GoldMine CRM (discontinued)

GoldMine CRM (discontinued)

Overview

What is GoldMine CRM (discontinued)?

GoldMine CRM was is a Customer Relationship Management (CRM) solutions for small businesses boasting at its peak over 1 millions users across verticals, a CRM solution for businesses running Windows, available for the Cloud, Mobile and on premise. The product…

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Learn from top reviewers

GoldMine is inexpensive, accessible on mobile also.

Rating: 8 out of 10
October 4, 2022
Vetted ReviewVerified User
GoldMine is used by our company to keep track of things. Using this software we can manage our customer relations in a very professional manner. It has benefited us in keeping...
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Kayla Risher
Analyst - Marketing
Analyst
Social Finance
GoldMine CRM (discontinued)1 year of experience

GoldMine will make your life so much easier!

Rating: 10 out of 10
November 9, 2021
Vetted ReviewVerified User
We use GoldMine as a CRM to keep track of customers orders and email communications. This is a great tool to set automatic calls or emails to keep track of several hundred cus...
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Verified user
Account Manager
GoldMine CRM (discontinued)4 years of experience

Check this App out and catch a Goldmine!

Rating: 10 out of 10
May 30, 2021
IncentivizedVetted ReviewVerified User
Currently, we use GoldMine for our marketing content management. This allows us to see each individual campaign and how they are performing. Analytics becomes easier and pushi...
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Eric Krueger
Manager - Information Technology
North America IT Field Services Manager
MBO Partners
GoldMine CRM (discontinued)4 years of experience

GoldMine is an excellent CRM resource for medium to large size companies.

Rating: 7 out of 10
May 24, 2021
IncentivizedVetted ReviewVerified User
We originally used GoldMine as a full CRM System, for everything from customer contact information, sales, and technical support ticketing. Since our acquisition by another co...
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Daniel Lampkin
Technician - Customer Service
Technical Support
ConEst Software Systems
GoldMine CRM (discontinued)6 years of experience

Great product!

Rating: 9 out of 10
April 24, 2020
IncentivizedVetted ReviewVerified User
We used GoldMine in a unique way. We retrofitted the product for our admissions process. This worked really well and was easy to use. The recruitment process was much easier u...
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Verified user
Director
GoldMine CRM (discontinued)10 years of experience

GoldMine Vault

Rating: 6 out of 10
April 24, 2020
IncentivizedVetted ReviewVerified User
GoldMine is an excellent tool to use to track CRM and keep notes and do follow up. It has the ability to work with planners and administrators to keep records of client intera...
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Ann Raineri
Administrator - Professional Services
Registered Para Planner & Notary Public
Michael MacDonald Financial
GoldMine CRM (discontinued)5 years of experience

GoldMine - easy to use!

Rating: 2 out of 10
March 3, 2020
IncentivizedVetted ReviewVerified User
GoldMine is currently being used by only the admissions department at our university. The university as a whole utilizes a different program that does not function as a Custom...
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Justin Moore
Representative - Other
Assistant Director Of Admissions
Oklahoma Baptist University
GoldMine CRM (discontinued)2 years of experience

Great Contact Dabase, even when you're on the road!

Rating: 7 out of 10
January 10, 2020
IncentivizedVetted ReviewVerified User
GoldMine being used by several departments in our business from the development team who contact customers to our sales team who refer to GoldMind when going into a sale with ...
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Verified user
Manager
GoldMine CRM (discontinued)8 years of experience

Goldmine Review

Rating: 7 out of 10
May 17, 2018
IncentivizedVetted ReviewVerified User
It is used across the whole organization as a CRM. We log all customer calls and activities in the system. It allows anyone at the company to see the entire history of a custo...
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Skylar Davis
Account Manager - Sales
Account Manager
Winsupply
GoldMine CRM (discontinued)2 years of experience

GoldMine Ease of Use

Rating: 6 out of 10
October 27, 2016
IncentivizedVetted ReviewVerified User
Goldmine is our company's CRM tool for tracking communications to customers and storing contact information for each person we work with at the organizations we support. We al...
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Benny Luera
Account Manager - Sales
Client Account Manager
NonProfit Technologies, Inc.
GoldMine CRM (discontinued)3 years of experience

GoldMine Contact Management Review

Rating: 7 out of 10
November 11, 2015
IncentivizedVetted ReviewVerified User
GoldMine is currently being used to manage contacts.
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Jan Posthumus
Professional - Information Technology
CRM System Specialist
HCA International Ltd
GoldMine CRM (discontinued)3 years of experience

Sitting on a Goldmine of Information with easy access to all of it

Rating: 9 out of 10
March 17, 2015
Vetted ReviewVerified User
At PowerLung we use Goldmine as a remote application across the organization. This is the second company where I have chosen Goldmine as our central contact management system....
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Carolyn Morse
C-Level Executive - Corporate
CEO
PowerLung, Inc.
GoldMine CRM (discontinued)20 years of experience

Novice GoldMine Review

Rating: 4 out of 10
December 29, 2014
Vetted ReviewVerified User
We use GoldMine to support undergraduate recruitment at Houghton College. It serves as our CRM. It is mostly used in the admission office although select others are able to ac...
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Ryan Spear
Director - Other
Associate Director of Admission Operations
Houghton College
GoldMine CRM (discontinued)8 years of experience

Reviewing GoldMine CRM as a user of over 10 years

Rating: 9 out of 10
June 7, 2014
Vetted ReviewVerified User
GoldMine has been used by the whole team since we started the company back in 1998. Originally, I had used it from 1996 when the first Windows version was released. It is used...
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Gary Perkins
C-Level Executive - Sales
Linkedin Advisor and Coach
TheBizlinks
GoldMine CRM (discontinued)18 years of experience
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Pricing

View all pricing

Cloud Based

$65

Cloud
per month per user

On-Premise - multi-user

$1,992

On Premise
one-time fee 3 shared users (includes 1 year of support)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.goldmine.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $65 per month per user
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Product Demos

How to track Customer Service activity with GoldMine CRM software

YouTube

Demonstration of GoldMine Web - How to access GoldMIne CRM via the Web and your Phone

YouTube

GoldMine Premium Edition Demo, Part 3 (Final)

YouTube

GoldMine Premium Edition Demo, Part 2

YouTube

GoldMine Premium Edition Demo, Part I

YouTube
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Product Details

What is GoldMine CRM (discontinued)?

GoldMine CRM was is a Customer Relationship Management (CRM) solutions for small businesses boasting at its peak over 1 millions users across verticals, a CRM solution for businesses running Windows, available for the Cloud, Mobile and on premise. The product was acquired by Ivanti, and currently is no longer available as a standalone application.

GoldMine CRM (discontinued) Integrations

GoldMine CRM (discontinued) Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

GoldMine CRM was is a Customer Relationship Management (CRM) solutions for small businesses boasting at its peak over 1 millions users across verticals, a CRM solution for businesses running Windows, available for the Cloud, Mobile and on premise. The product was acquired by Ivanti, and currently is no longer available as a standalone application.

GoldMine CRM (discontinued) starts at $65.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of GoldMine CRM (discontinued) are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(43)

Reviews

(1-14 of 14)
Companies can't remove reviews or game the system. Here's why

GoldMine is inexpensive, accessible on mobile also.

Rating: 8 out of 10
October 04, 2022
KR
Kayla Risher
Analyst
Social Finance (Civic & Social Organization, 51-200 employees)
Vetted Review
Verified User
GoldMine CRM (discontinued)
1 year of experience
View profile
Pros and Cons
  • Its reports and forecasting are also phenomenal.
  • Keeping contacts in one place and reduces the risk of loss of contact.
  • Its email marketing feature also works very well.
  • It is professional in the management of customer relations.

Check this App out and catch a Goldmine!

Rating: 10 out of 10
Incentivized
May 30, 2021
EK
Eric Krueger
North America IT Field Services Manager
MBO Partners (Information Technology & Services, 501-1000 employees)
Vetted Review
Verified User
GoldMine CRM (discontinued)
4 years of experience
View profile
Pros and Cons
  • GoldMine is easy to set up and get running fast.
  • Cost effective for all of the tools and resources you get.
  • Very intuitive application that has an easy learning curve.

GoldMine is an excellent CRM resource for medium to large size companies.

Rating: 7 out of 10
Incentivized
May 24, 2021
DL
Daniel Lampkin
Technical Support
ConEst Software Systems (Computer Software, 11-50 employees)
Vetted Review
Verified User
GoldMine CRM (discontinued)
6 years of experience
View profile
Pros and Cons
  • Organizing trouble tickets or "cases" in customer profiles. They are associated with the customer, so you can go into any customer record and click the cases tab and sort them by any of their columns.
  • The dashboard is invaluable as a support technician. It allows me to find my trouble tickets and sort them by the date they were last updated, allowing me to continuously follow up on older ones as time goes on.
  • The integration of companies, contacts, and cases is essential, as it allows our departments to access the same pools of information efficiently.

Great product!

Rating: 9 out of 10
Incentivized
April 24, 2020
Verified User
Vetted Review
Verified User
GoldMine CRM (discontinued)
10 years of experience
Pros and Cons
  • Ease of use for all involved.
  • Data was easy to export and report on.
  • Adding and removing fields when something new came up was easy.

GoldMine Vault

Rating: 6 out of 10
Incentivized
April 24, 2020
AR
Ann Raineri
Registered Para Planner & Notary Public
Michael MacDonald Financial (Financial Services, 1-10 employees)
Vetted Review
Verified User
GoldMine CRM (discontinued)
5 years of experience
Pros and Cons
  • It can be used from simply basic to upgrading for more sophisticated clients.
  • It is easy to use when compared to other CRM systems.
  • Found to be reliable and customer support is generally prompt.

GoldMine - easy to use!

Rating: 2 out of 10
Incentivized
March 03, 2020
JM
Justin Moore
Assistant Director Of Admissions
Oklahoma Baptist University (Education Management, 201-500 employees)
Vetted Review
Verified User
GoldMine CRM (discontinued)
2 years of experience
View profile
Pros and Cons
  • History - All items related to each individual are easily accessible in one spot
  • Succinct - All information pertaining to each student/client is available in one spot, or with very few clicks
  • Updates - GoldMine can be set to update as often as needed, which is especially useful when information is being migrated from another system

Goldmine Review

Rating: 7 out of 10
Incentivized
May 17, 2018
SD
Skylar Davis
Account Manager
Winsupply (Computer Software, 11-50 employees)
Vetted Review
Verified User
GoldMine CRM (discontinued)
2 years of experience
View profile
Pros and Cons
  • Easy to edit. You can always edit any entry after the interaction which helps with accuracy and allows you to add as much detail as you could ever want.
  • Integrates with outlook so all emails are logged automatically.
  • You can set alarms and reminders easily.
  • You can track all personal history or scheduled interactions easily with a calendar.

GoldMine Ease of Use

Rating: 6 out of 10
Incentivized
October 27, 2016
BL
Benny Luera
Client Account Manager
NonProfit Technologies, Inc. (Non-Profit Organization Management, 11-50 employees)
Vetted Review
Verified User
GoldMine CRM (discontinued)
3 years of experience
View profile
Pros and Cons
  • Communication history for each contact
  • Easy to update contact information for each individual contact
  • Easy to look up and do a search for contacts

GoldMine Contact Management Review

Rating: 7 out of 10
Incentivized
November 11, 2015
JP
Jan Posthumus
CRM System Specialist
HCA International Ltd (Hospital & Health Care, 5001-10,000 employees)
Vetted Review
Verified User
GoldMine CRM (discontinued)
3 years of experience
Pros and Cons
  • Easy to use
  • Easy to configure and add new tabs and fields
  • Easy to install and maintain
  • Concurrent license structure allowing for multiple user accounts
  • Great online community to help solve problems and exchange ideas

Sitting on a Goldmine of Information with easy access to all of it

Rating: 9 out of 10
March 17, 2015
CM
Carolyn Morse
CEO
PowerLung, Inc. (Medical Devices, 1-10 employees)
Vetted Review
Verified User
GoldMine CRM (discontinued)
20 years of experience
Pros and Cons
  • Flexibility to use different views of the data very easily and establish functional views by user or department requirement.
  • Ability to categorize contacts by group(s) or actually have them in separate databases.
  • As much or as little automation as you wish to implement.
  • We implemented Goldmine ourselves after making sure the Server Operating System was configured appropriately.

Novice GoldMine Review

Rating: 4 out of 10
December 29, 2014
RS
Ryan Spear
Associate Director of Admission Operations
Houghton College (Higher Education, 201-500 employees)
Vetted Review
Verified User
GoldMine CRM (discontinued)
8 years of experience
Pros and Cons
  • Customizable - can create new fields and tailor the experience to what you would like it to be (with a little experience, that is).
  • Inexpensive - affordable for a small institution to use.

Reviewing GoldMine CRM as a user of over 10 years

Rating: 9 out of 10
June 07, 2014
GP
Gary Perkins
Linkedin Advisor and Coach
TheBizlinks (Information Technology and Services, 1-10 employees)
Vetted Review
Verified User
GoldMine CRM (discontinued)
18 years of experience
View profile
Pros and Cons
  • GoldMIne is great as a telesales sales tool since you can call and progress calls very quickly, we regularly are able to make 90+ calls per day since it is fast and in my view easy to use (it does need some training to get the most out of it)
  • It still has its own integrated email system, although it works with MS Outlook, but this means everything can be in one place, surely what CRM is all about?
  • Customising GoldMine is also in my view pretty straightforward and if you have ever used a CRM before, reasonably easy and quick to pick up.
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