Item: Google Chrome
Rating: 9
Author: Verified User

Overall Satisfaction with Google Chrome

Use Cases and Deployment Scope

It's my primary internet browser. I've been a Chrome user since almost the time it was launched and it has been my primary internet browser of choice even on a Macbook. The integrations with other Google products make it super convenient to use - thinigs like copying android sms details (post-permission) and auto submitting codes to websites asking for login codes is quite useful. Several small engineering things like this have ensured that I don't use any other browser as my primary browser on all devices.

Pros and Cons

Pros

Speed
Integration with Google account, all Google apps - maps, mail, drive, etc and with several android features on my phone
Consistency across devices - history, activity and usage pattern preservation

Cons

Not about Chrome per se, but Google search is fast losing relevance and Gemini AI results are useless more than half the time. If search and information gathering moves to other paltforms, then eventually the reasons I open Chrome will reduce

Return on Investment

Difficult to quantify, but I've never been able to image being productive at all without Chrome

Usability

Ease of use and functionality is unmatched. Some of the functionality reduces on a Macbook, for example, when I can't use the windows shortcut Alt + Tab to switch between windows. I use multiple profiles on Chrome - a personal and a work profile, and Windows makes it very easy to switch between the two. Still, I've been a user for 10+ years, and I see nothing that matches the functionality, integrations across apps and devices, ease of use and the deeply entrenched habits.

Alternatives Considered

Mozilla Firefox, Safari and Microsoft Edge

Firefox has a bulky and clunky design over Chrome. I didn't do a comparative test but it felt like Chrome was faster and I've never seen/ tested android compatibility from firefox.
Safari seems to want to control my browsing activity as opposed to allowing me to control my browsing activity and the same points as above also apply - clunky boxy design, and I get a feeling of slow speed. Plus I use Gmail, GDrive, Google Keep Notes, almost on a daily basis and Safari makes it difficult to use those.

Key Insights

Do you think Google Chrome delivers good value for the price?

Not sure

Are you happy with Google Chrome's feature set?

Yes

Did Google Chrome live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Chrome go as expected?

I wasn't involved with the implementation phase

Would you buy Google Chrome again?

Yes

Other Software Used

ExpressVPN, Google Drive, Truecaller

Likelihood to Recommend

It's the primary browser of choice for internet browsing and general internet exploration. It's not ideal for programming. I've had several scenarios where I've had to program browser behaviour and I found Edge to be more programmable - of course it stems from the fact that Edge is made by the same company that makes the OS for the devices where I've programmed. But for compatibility across multiple devices, consistency across sessions and user activity, and integration with other Google products - Chrome is unmatched.

Comments

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No brainer for anyone that uses other Google products. Still a no brainer even if not.