We enjoyed using Google Hangouts Meet, but prefer Zoom
February 27, 2021

We enjoyed using Google Hangouts Meet, but prefer Zoom

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Meet

We have tried this platform, but it lacks the features of other services such as Zoom. We used as a test for staff meetings. I do like the live captioning feature during meetings. It also has typical features you need like standard controls, screen sharing, messaging others, working across devices, and more.
  • Standard features.
  • Closed Captioning.
  • Integrates with most devices.
  • Security features.
  • Backgrounds.
  • Interaction.
  • No real ROI impact.
  • Saves on travel.
  • Saves on conferences and conventions.
As stated before we prefer Zoom. It has more features and our staff has simply grown used to Zoom and prefers this platform. Zoom continues to innovate almost every month. Our Zoom rep is very good and responsive. We tested Google Hangouts Meet after using Zoom and decided to stay with Zoom. Google Hangouts Meet lacks some features of Zoom. It works fine and would be a good option for almost any company, but we selected Zoom.

Do you think Google Meet delivers good value for the price?

Yes

Are you happy with Google Meet's feature set?

No

Did Google Meet live up to sales and marketing promises?

Yes

Did implementation of Google Meet go as expected?

Yes

Would you buy Google Meet again?

Yes

Zoom, Webex (formerly Webex Teams), BlueJeans Meetings
We have used and tried WebEx, Google Meet, Microsoft Teams and Zoom. Zoom is a verb like Google is to search. Zoom just has more features and they keep adding more every month. Almost all of our customers prefer Zoom, and even expect Zoom. Google Meet works fine, there are just more robust options.

Google Meet Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
8
Mobile support
9
Desktop sharing
5
Calendar integration
5
Meeting initiation
5
Record meetings / events
8
Live chat
6
Q&A
5