Must use software for small businesses
February 04, 2026

Must use software for small businesses

Namrata Agarwal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Sheets

We use Google Sheets to create and store content such as all our product details, customer reviews, brand partners, supplier details, etc. We perform a lot of calculations on Google Sheets as well, such as revenue forecasts and cost analysis with certain business partnerships and budgeting. We also prepare purchase orders and pro forma invoices within Google Sheets.

Pros

  • Google Sheets is extremely easy to use. We have been using it for more than 7 years in our business and never switched to any other platform.
  • It is free to use, which makes it easy for small businesses, freelancers, creators, and students. They don't have to invest in expensive software.
  • My most favourite feature is everything gets auto-saved in the cloud so data is never lost.

Cons

  • When I am on the homepage of Google Sheets, it shows only 10-15 recent files and does not show the older ones. It makes it difficult to search an old file whose name I might have forgotten.
  • It has helped save us a lot of time. We created one product master last year and have been sharing the same with seller partners ever since.
  • The file-sharing feature also made it super easy to share files with relevant team members without having to give access to everything.
  • The fact that it is free to use helped us save a lot of money we would have spent otherwise on other similar software.
Google Sheets is easy and free to use. We don't need much prior knowledge to get started with it. It makes the life of small business owners easy by helping them organize all their important data in one place.
Google Sheets is free, and also all the data gets auto-saved in the cloud. This makes things a lot easier; in case I ever lose my laptop or if it stops working, I will still have all my data with me.

Do you think Google Sheets delivers good value for the price?

Yes

Are you happy with Google Sheets's feature set?

Yes

Did Google Sheets live up to sales and marketing promises?

Yes

Did implementation of Google Sheets go as expected?

Yes

Would you buy Google Sheets again?

Yes

I would suggest everyone in any field try and use Google Sheets. It really helps organize our professional life and work quite well. For everything, we can create a file and refer to it whenever we need it. It works on phones as well. So, I can work on my files even when I am travelling and can't use my laptop.

Using Google Sheets

2 - Accounting, Marketing, Operations.
  • Data Analysis
  • Content Creation
We have been using Google Sheets ever since we started our business and have no plans to replace it. We are really happy with our experience.

Evaluating Google Sheets and Competitors

Yes - We replaced Microsoft Excel with Google Sheets because it's free.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Being able to save all the data in the cloud and not ever having to worry about losing it was the best feature ever.

Google Sheets Implementation

Google Sheets Training

  • No Training
It is super easy to learn. Basic tasks do not require any formal training.

Using Google Sheets

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • It allows you to export the file as Excel, CSV, etc. This feature is super helpful.
  • We can open any spreadsheets directly from our Gmail, as it is so well integrated.
Yes - Google Sheets offers a mobile app too. It is super easy to use. I often work on it when I am on the go and can't access my laptop.

Google Sheets Reliability

Comments

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