Lack of flexibility and sales support
April 06, 2022

Lack of flexibility and sales support

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source

Software Version

Business Plus

Overall Satisfaction with Google Workspace (formerly G Suite)

Utilized for management of corporate email addresses and file storage for many years. The quality of support and complexity of data migrations have been declining every year.
  • Industry standard tool for corporate email management.
  • Complete lack of sales team support.
  • Inability of the support team in solving simple issues.
  • Complex data migration system, to force clients to remain current users.
  • Lack of flexibility of the sales team, primarily created corporate delays.
Simpler onboarding and most used tool by SMEs

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Basic corporate needs, such as mail management for SMEs and or large enterprises are actually to get support for necessary customizations.